Angelica, or Laica for short, is a highly experienced customer service professional with six years of experience in the industry. She has developed a keen understanding of different personalities and communication styles, enhancing her patience and empathy towards clients.
As a legal assistant at Evans Disability, Laica’s duties include providing prompt and accurate assistance to clients by answering and returning their calls as soon as possible. Laica takes pride in ensuring that clients receive responses to their questions and that concerns are addressed in a timely manner.
Outside of work, Laica enjoys watching movies, trying new foods, going to the mall, and visiting cafes for coffee. Laica also loves exploring new places and values authentic relationships with meaningful conversations.