Ivy, Office Manager
As our Office Manager, Ivy provides support to the clients, attorneys, and staff at Evans & Evans to ensure that the office runs smoothly and achieves the most satisfying results for each client. Ivy understands the importance in paying attention to detail, and she is committed to handling each case with the value and priority they deserve.
Adrianna focuses on filing appeals, sending out medical questionnaires, financial evaluations for clients as well as case analysis in client matters. Adrianna also assists her colleagues when and where she can, with the goal to provide excellent service and care to each individual client.
In her role at the firm, Hailey works directly with new and potential clients to assess their eligibility and begin the first steps to obtaining disability benefits. She walks clients through the application process to provide clarity and ensure we’ve provided Social Security with all of the necessary information. With 10 years’ worth of customer service experience, Hailey treats each client with care and understanding, as the process to obtaining benefits is not easy.
With Joanne’s extensive experience in training fellow employees, and even management at her previous role, she brings professionalism and a great attitude to the Evans Disability team. Her experience with various people from all walks of life has enabled her to connect in a more personal way with our clientele.
Rhena’s role and focus at the firm is as an Applications Specialist. She works with assisting claimants filing applications for Social Security Disability and answering their questions. She also helps the firm with follow-ups to our clients and returning calls for case statuses and updates.
Jade is an Intake Specialist and Legal Assistant and works with new clients to help explain the process of Social Security Disability as well as get them started with our firm. Jade’s engaging demeanor and outgoing nature enable him to establish rapport with the people we serve and make him an excellent addition to the team.
Rose is an Applications Specialist and Legal Assistant and is responsible for helping applicants complete their initial applications. Rose makes it a priority to provide quality support to each claimant she serves. Due to her attention to detail, Rose always ensures that her work is done properly which in turn helps put our clients in the best position possible when starting their claim for Social Security Disability benefits.
Angelica, or Laica for short, is a highly experienced customer service professional with six years of experience in the industry. She has developed a keen understanding of different personalities and communication styles, enhancing her patience and empathy towards clients.
Patrick is well versed on the SSA disability process from beginning to end and has the ability to educate and update clients on their case status. He has a decade-long history of working in customer support. After developing his skills and knowledge at his previous job, he transitioned up from client services to team management.
Nathasia, or Tasha for short, obtained her Bachelor’s degree in Entrepreneurship from Sultan
Kudarat State University in 2017. Before joining Evans Disability, she worked in the customer service industry for five years and as a product trainer for two years.